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Support

The miniSim™ team is committed to ensuring that all of our users have a high level of support. If there is any subject matter you can not find here, please, let us know and we will work to help you.

Video Training and Knowledge Library
Follow this link to access the miniSim Video Library.

Frequently Asked Questions
Answers to commonly asked miniSim questions

Downloads

• TeamViewer MyQuickSupport for miniSim

This executable has been created to allow our support engineers to access your miniSim via TeamViewer for the purpose of trouble shooting a problem. You only run this tool when you require remote support. Unattended support is not possible with this tool.
How to use TeamViewer

• Keylok - Software Control
  

What is a miniSim "Keylok" and what does it do?

• Keylok Verification Tool

Download this file to your miniSim PC to determine your Keylok serial number.

• Keylok Date Verification Tool

Download this file to your miniSim PC to determine your Keylok expiration date.

Online Manuals

• miniSim User's Guide
• ISAT_Quick Start
• ISAT_User_Guide
• ISAT_Demonstration_Scenarios
• ISAT Reference_Manual
• ISAT & Scenario Troubleshooting
• TMT User Guide (up to version 1.8)
• TMT User Guide_1.8
• Road Surfaces
• TMT Troubleshooting
• Tile Model Integrator Tool Resources