Difference between revisions of "Main Page"
 
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<img src="images/MiniSim_desktop_left_back_WHITE.png" style="width:100%; padding:0;" />
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<img src="images/9/99/2021_09_30-NADS_MiniSim_employees_jatorner_-0104.jpeg" style="width:100%; padding:0;" />
 
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<h1 class="firstH1">Support</h1>
 
<h1 class="firstH1">Support</h1>
  
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Our miniSim™ team of researchers and developers are committed to ensuring that all of our users have a high level of support.
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The miniSim™ team is committed to ensuring that all of our users have a high level of support. If there is any subject matter you can not find here, please, let us know and we will work to help you.
  
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If there is any subject matter you can not find here, please, let us know and we will work to help you.
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== <span class="glyphicon glyphicon-question-sign" aria-hidden="true"></span> Frequently Asked Questions ==
  
 
[[FAQ|Frequently Asked Questions]]<br>
 
[[FAQ|Frequently Asked Questions]]<br>
 
Answers to commonly asked miniSim questions<br>
 
Answers to commonly asked miniSim questions<br>
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*[[Keylok - Software Control]]<br>
 
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What is a miniSim "Keylok" and what does it do?
 
  
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== <span class="glyphicon glyphicon-floppy-save" aria-hidden="true"></span> Downloads ==
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== <span class="glyphicon glyphicon-film" aria-hidden="true"></span> Video Library ==
  
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Installation files for miniSim, ISAT, TMT and other miniSim-related files, as well as offline versions of manuals, are available for download at:<br />
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[https://www.nads-sc.uiowa.edu/minisim/wiki/index.php?title=NADS_MiniSim%E2%84%A2_Video_Training_and_Knowledge_Library Video Training and Knowledge Library]<br>
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http://www.nads-sc.uiowa.edu/minisim/download
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Follow this link to access the miniSim Video Library.
  
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(Credentials required.)
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== <span class="glyphicon glyphicon-link" aria-hidden="true"></span> Online Manuals ==
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* [https://get.teamviewer.com/minisim TeamViewer MyQuickSupport - miniSim]
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Follow this link to download a simple executable version of TeamViewer. This executable file has been custom created to allow NADS engineers to log on to your miniSim via TeamViewer for the purpose of trouble shooting a problem. Using this file to launch TeamViewer is a much quicker and safer way of launching TeamViewer.<br>
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[https://www.nads-sc.uiowa.edu/minisim/wiki/index.php?title=How-to_TeamViewer How to use TeamViewer]
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* [https://www.nads-sc.uiowa.edu/minisim/download/files/VerifyKey.zip Keylok Verification Tool]
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Download this file to your miniSim PC to determine your keylok serial number.
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*[https://www.nads-sc.uiowa.edu/minisim/wiki/index.php?title=NADS_MiniSim%E2%84%A2_Video_Training_and_Knowledge_Library Video Training and Knowledge Library]
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Follow this link to access our miniSim Video Training Library.
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== <span class="glyphicon glyphicon-duplicate" aria-hidden="true"></span> Online Manuals ==
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* [[Table of contents|miniSim User's Guide]]
 
* [[Table of contents|miniSim User's Guide]]
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* [[ISAT_Quick Start Guide|ISAT_Quick Start]]
 
* [[ISAT_User_Guide_Table_of_Contents|ISAT_User_Guide]]
 
* [[ISAT_User_Guide_Table_of_Contents|ISAT_User_Guide]]
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*[[ISAT_Demonstration_Scenarios|ISAT_Demonstration_Scenarios]]
 
* [[ISAT_Reference_Manual_Table_of_Contents|ISAT Reference_Manual]]
 
* [[ISAT_Reference_Manual_Table_of_Contents|ISAT Reference_Manual]]
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* [[ISAT_Troubleshooting_Guide|ISAT Troubleshooting]]
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* [[ISAT_Troubleshooting_Guide|ISAT & Scenario Troubleshooting]]
 
* [[TMT_User_Guide|TMT User Guide (up to version 1.8)]]
 
* [[TMT_User_Guide|TMT User Guide (up to version 1.8)]]
 
* [[TMT_User_Guide (versions 1.8 & greater)|TMT User Guide_1.8]]
 
* [[TMT_User_Guide (versions 1.8 & greater)|TMT User Guide_1.8]]
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*[[TMT_Reference_Road_Surfaces|Road Surfaces]]
 
* [[TMT_Troubleshooting_Guide (all versions)|TMT Troubleshooting]]
 
* [[TMT_Troubleshooting_Guide (all versions)|TMT Troubleshooting]]
 
* [[Tile Model Integrator Tool| Tile Model Integrator Tool Resources]]
 
* [[Tile Model Integrator Tool| Tile Model Integrator Tool Resources]]
  
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== <span class="glyphicon glyphicon-duplicate" aria-hidden="true"></span> Documents ==
  
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*[https://www.nads-sc.uiowa.edu/minisim/wiki/index.php?title=File:MiniSim-Dimensions-Power.pdf miniSim Dimensions and Power Requirements]
  
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*[https://www.nads-sc.uiowa.edu/minisim/wiki/index.php?title=File:miniSim_Network_Software.pdf miniSim Network Requirements and Security]
  
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*[https://www.nads-sc.uiowa.edu/userweb/veit/NADSMiniSim_TechnicalDescription.pdf Technical Description]
  
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*[https://www.nads-sc.uiowa.edu/userweb/veit/miniSim-Program.pdf miniSim Program Overview (slides)]
  
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*[https://www.nads-sc.uiowa.edu/userweb/veit/miniSim-Examples.pdf miniSim Examples (slides)]
  
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== <span class="glyphicon glyphicon-floppy-save" aria-hidden="true"></span> Downloads ==
  
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* [https://get.teamviewer.com/minisim TeamViewer QuickSupport for miniSim]
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This tool allows our support engineers to temporarily access your miniSim PC through TeamViewer to help diagnose and resolve issues. Only run it when you need remote support. It does not allow unattended or ongoing access.<br>
  
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* [https://get.teamviewer.com/minisimhost TeamViewer Host for miniSim]
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This installer sets up the TeamViewer Host for miniSim. Install it if you want to allow our support engineers to access your miniSim PC at any time, even when you’re not present. As with the QuickSupport app, only authorized members of our support team can connect to your system.
  
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* [https://www.nads-sc.uiowa.edu/minisim/wiki/index.php?title=How-to_TeamViewer How to use TeamViewer]
  
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*[[Keylok - Software Control]]<br>
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What is a miniSim "Keylok" and what does it do?
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* [https://www.nads-sc.uiowa.edu/minisim/download/files/VerifyKey.zip Keylok Verification Tool]
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Download this file to your miniSim PC to determine your Keylok serial number.
  
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* [https://www.nads-sc.uiowa.edu/minisim/download/files/VerifyKey_ExpDate.zip Keylok Date Verification Tool]
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Download this file to your miniSim PC to determine your Keylok expiration date.
  
 
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Latest revision as of 15:37, 17 December 2025

Support

The miniSim™ team is committed to ensuring that all of our users have a high level of support. If there is any subject matter you can not find here, please, let us know and we will work to help you.

Frequently Asked Questions

Frequently Asked Questions
Answers to commonly asked miniSim questions

Video Library

Video Training and Knowledge Library
Follow this link to access the miniSim Video Library.

Online Manuals

Documents

Downloads

This tool allows our support engineers to temporarily access your miniSim PC through TeamViewer to help diagnose and resolve issues. Only run it when you need remote support. It does not allow unattended or ongoing access.

This installer sets up the TeamViewer Host for miniSim. Install it if you want to allow our support engineers to access your miniSim PC at any time, even when you’re not present. As with the QuickSupport app, only authorized members of our support team can connect to your system.

What is a miniSim "Keylok" and what does it do?

Download this file to your miniSim PC to determine your Keylok serial number.

Download this file to your miniSim PC to determine your Keylok expiration date.

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