Main Page

Support

The miniSim™ team is committed to ensuring that all of our users have a high level of support. If there is any subject matter you can not find here, please, let us know and we will work to help you.

Frequently Asked Questions

Frequently Asked Questions
Answers to commonly asked miniSim questions

Video Library

Video Training and Knowledge Library
Follow this link to access the miniSim Video Library.

Online Manuals

• miniSim User's Guide
• ISAT_Quick Start
• ISAT_User_Guide
• ISAT_Demonstration_Scenarios
• ISAT Reference_Manual
• ISAT & Scenario Troubleshooting
• TMT User Guide (up to version 1.8)
• TMT User Guide_1.8
• Road Surfaces
• TMT Troubleshooting
• Tile Model Integrator Tool Resources

Documents

• miniSim Dimensions and Power Requirements

• miniSim Network Requirements and Security

• Technical Description

• miniSim Program Overview (slides)

• miniSim Examples (slides)

Downloads

• TeamViewer QuickSupport for miniSim

This tool allows our support engineers to temporarily access your miniSim PC through TeamViewer to help diagnose and resolve issues. Only run it when you need remote support. It does not allow unattended or ongoing access.

• TeamViewer Host for miniSim

This installer sets up the TeamViewer Host for miniSim. Install it if you want to allow our support engineers to access your miniSim PC at any time, even when you’re not present. As with the QuickSupport app, only authorized members of our support team can connect to your system.

• How to use TeamViewer

• Keylok - Software Control
  

What is a miniSim "Keylok" and what does it do?

• Keylok Verification Tool

Download this file to your miniSim PC to determine your Keylok serial number.

• Keylok Date Verification Tool

Download this file to your miniSim PC to determine your Keylok expiration date.